Shipping & Returns 2017-10-11T14:41:31+00:00

Shipping & Returns

  • We charge flat rates for shipping.
  • By default all shipments will be sent via Österreichischen Post AG (Austrian Postal Service).
  • Optional at extra cost, customers can choose the mail “Priority Service”, or an alternative Carrier.
  • In that case we charge the actual cost of transport.
  • If you want an express delivery or an alternative way of transport, mark the corresponding box when completing the order form.
  • In this case we will get in contact with you as soon as possible to clarify the details, and the cost of carriage will be added to your invoice ex post.
  • Please check the Return Policy in our Returns Policy Instruction & Returns Form!
  • “gross price” = retail price with VAT (value added tax) included for delivery within the European Community.
    “net price” = retail price without VAT (value added tax) for delivery outside the European Community.

Shipping Charges

Austria
Pewter ornaments/ceramic/ Nativities/Woodcarvings:

  • up to gross price EUR 300,-: € 4,60
  • over gross price EUR 300,-: free of charge

Nativity stables:

  • small: € 10,-
  • large: € 15,-

Europe (EU + Monaco)
Pewter ornaments/ceramic/ Nativities/Woodcarvings:

  • up to gross price EUR 200,-: € 14,50
  • from gross price EUR 200,- to EUR 400,-: € 16,50
  • over gross price EUR 400,-: € 19,50

Nativity stables:

  • small: € 20,-
  • large: € 35,-

Rest of Europe
Pewter ornaments/ceramic/ Nativities/Woodcarvings:

  • up to net price EUR 200,-: € 17,-
  • from net price EUR 200,- to EUR 500,-: € 21,-
  • over net price EUR 500,-: € 29,-

Nativity stables:

  • small: € 10,-
  • large: € 15,-

USA/Canada
Pewter ornaments/ceramic/ Nativities/Woodcarvings:

  • up to net price EUR 200,-: € 19,50
  • from net price EUR 200,- to EUR 500,-: € 25,50
  • over net price EUR 500,-: € 38,-

Nativity stables:

  • Small: € 40,-
  • Large: € 70,-

Asia/Africa/Central & South America
Pewter ornaments/ceramic/ Nativities/Woodcarvings:

  • up to net price EUR 200,-: € 22,50
  • from net price EUR 200,- to EUR 500,-: € 31,50
  • over net price EUR 500,-: € 50,-

Nativity stables:

  • small: € 50,-
  • large: € 100,-

Australia, New Zealand and Ozeania
Pewter ornaments/ceramic/ Nativities/Woodcarvings:

  • up to net price EUR 200,-: € 26,50
  • from net price EUR 200,- to EUR 500,-: € 40,-
  • over net price EUR 500,-: € 68,-

Nativity stables:

  • small: € 70,-
  • large: € 140,-
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